Refund Policy

Our return policy is designed to ensure your satisfaction with your purchase. Here are the key details of our return policy:

• Return Window: You can return your item within 7 days of receiving your order. Please check your invoice or contact our customer service for the specific return window.

• Condition: To be eligible for a return, the item must be in its original, unused condition. It should be clean, free of stains, odors, or damage. Please keep the original packaging, tags, and labels intact.

• Return Process: If you wish to return your item, please contact our customer service to initiate the return process. They will provide you with a return authorization and instructions on how to proceed.

• Return Shipping: You will be responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.

• Refund or Exchange: You can choose a different item from our collection. If you opt for an exchange, any price difference will be adjusted accordingly. Refunds are applicable only in case of manufacturing defects.

• Exchange Timeline: Once we receive and inspect the returned item, we will process your Exchange within 7 business days. The time it takes for the exchange to appear in your account may vary depending on your payment method and financial institution.

• Exceptions: Custom-made or personalized items may not be eligible for returns or exchange unless there is a manufacturing defect.